Emma David, Author at ProProfs Survey Blog

Articles by Emma David

Last modified: August 9, 2024

Employee Motivation Survey: 30+ Questions & Ready-to-Use Templates

Employee productivity is subject to several factors. Perhaps one of the most impactful factors is how motivated and passionate they feel about the work they do. Globally, disengaged employees result in a loss of $7.8 trillion in terms of productivity. This is why overlooking employee satisfaction and motivation can be highly risky. Employee motivation surveys...

Last modified: August 10, 2024

Customer Segmentation: A Hands-on Guide for Businesses

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.”-Kerry Stokes. The importance of personalized customer experiences cannot be overstated enough. However, customer needs and preferences vary vastly. This makes it challenging to keep up with the demands and offer relevant services. Enter- customer segmentation!...

Last modified: November 5, 2024

Client Onboarding Questionnaire: Best Practices & 20+ Questions

If we are being honest, no one is a fan of the constant back and forth of emails that goes into collecting information for starting a new project. Perhaps this is why over 90% of customers feel businesses could do better when it comes to onboarding experiences. How you start the relationship with your clients...

Last modified: August 10, 2024

What is the Purpose of Surveys & What Are Its Benefits?

Surveys help you answer a range of whys and hows! ““Why” and “how” are words so important that they cannot be too often used.” – Napoleon Bonaparte. You might be sending out surveys day in and day out, but unless you are mindful of the purpose of survey, you will not be able to achieve...

Last modified: September 11, 2024

Measuring Customer Loyalty: 12 Proven Metrics

The Pareto Principle states that 80% of your business comes from 20% of your customers. This puts loyal customers at the apex of your business performance enhancement strategy. To identify who your most valuable customers are, you should measure customer loyalty metrics. Loyal customers are emotionally connected to a business. Such loyalty stems from top-notch...

Last modified: October 23, 2024

Brand Perception Survey Questions: A Roadmap to Gauging Brand Image

“Your brand is what other people say about you when you are not in the room.” – Jeff Bezos, Founder, Amazon Brand perception survey questions are the key to understanding how your audience truly views your brand. Whether you’re a startup or an established player, how customers perceive your brand shapes everything from brand...

Last modified: August 30, 2024

Employee Feedback: 20 Great Examples & It’s Importance

The term “employee feedback” doesn’t trigger pleasant memories in most employees. In fact, quite contrarily, it is mostly considered as the harbinger of discomfort, anxiety, and harsh criticism raining down from supervisors. However, a healthy feedback loop is what sustains long-term growth. It makes one aware of where change is necessary and the challenges that...

Last modified: August 10, 2024

12 Best Online Form Builder Tools (Free + Paid) in 2024

Collecting contacts or capturing leads – forms still remain well-nigh unmatched whenever there’s a need for gathering information, and you know it. While these are some solid use cases indeed, why do you need to invest in the best online form builder for your business? Or, actually, why do you need a form builder at...

Last modified: August 10, 2024

Top 5 Online Survey Distribution Methods of All Time

There was a time when businesses had to run after customers with survey hand-outs – leading to frustrated customers and dejected employees. Isn’t it heartbreaking when customers refuse to fill out your survey or make paper planes out of them? Don’t worry. It doesn’t have to be like that. To send a survey, you do...

Last modified: November 20, 2024

10 Best Customer Feedback Tools (Free+Paid) to Consider in 2024

Customers are the lifeblood of any business, and their feedback and loyalty shape strategies, products, and services – ultimately determining a company’s success and longevity. Customer feedback survey tools are a must for gathering insights that could propel your business forward, so choosing one with utmost care is essential. That said, with innumerable tools inundating...