Net Promoter or Net Promoter Score (NPS) is a simple one-question survey used by organizations to quickly gauge customer loyalty. The idea is that if a customer is willing to recommend an organization to someone else, then they are loyal.
Our NPS survey template lets you reflect the level of loyalty your customers have towards your organization i.e. how many of your customers will recommend your brand. It is a valuable and simple tool used by more than two-thirds of Fortune 1000 companies.
Get the final NPS score and if it is low, you need to implement programs that directly target people’s likelihood of recommending your business to others. If your NPS score is average or high, focus on building programs that are driving these results.
The Single-click Net Promoter Score template lets you collect responses instantly from customers. Using eye-catching visuals and content, grab more responses.
You can use the NPS template survey regularly. Many organizations maintain a constant NPS in-app on their website and send the NPS via email regularly as well.
Use our net promoter score survey template and share it over the email addresses of your customers. You can also embed the survey on your website to display it to returning website visitors.