Tutt Land Company is a full-service real estate and land management company that specializes in buying and selling rural properties in Alabama, Georgia, Tennessee, and Mississippi. With over 70 years of experience in owning, managing, and developing rural land, Tutt Land Company has a reputation for providing trusted land professionals who can help customers find their dream land. Whether it is for hunting, timber, farming, or recreation, Tutt Land Company also offers development services, timberland management, and intensive regional marketing campaigns to position properties in front of as many potential buyers as possible.
Tuttland wanted to conduct customer surveys to gather feedback from their customers and improve their marketing strategies, customer service processes, and agent performance. However, they faced several challenges in finding a suitable survey tool that fit their needs and budget. Most survey tools were either too expensive or not intuitive enough for Tuttland’s staff.
Tuttland chose ProProfs as their survey tool after finding out about its features and benefits. ProProfs offered a flexible pricing plan, an intuitive and easy-to-use interface, and awesome 24/7 support. Tuttland used ProProfs to create and sent out a survey once a month to their customers who had completed a transaction with them.
Tuttland received positive feedback from their customers who filled out the survey. They were able to collect valuable data that helped them understand their customers’ needs and preferences better. They were able to use the data to improve their marketing strategies, customer service processes, and agent performance. John expressed his satisfaction with ProProfs and service. He rated ProProfs as a 10/10 company based on three criteria: price point, product quality, and support quality.
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.