11 Best SurveySparrow Alternatives & Competitors (Free+Paid) for 2024

SurveySparrow is a popular online survey tool that also offers an omnichannel customer experience, all at once.

Sounds pretty good, but as a former user, I understand why someone would look for SurveySparow alternatives.

A cumbersome UI, complicated reporting, lack of data exporting capabilities, and exorbitant prices are some of the factors that make this tool less than ideal for many users.

Or, you could simply be looking for a survey solution that suits your requirements better! Whatever brings you here looking for tools similar to SurveySparrow or even better alternatives of SurveySparrow, this blog will help you chose the best option for your business.

List of the 11 Best SurveySparrow Alternatives

This list is based on my personal experience with the tools, peer recommendations, and reviews on trusted websites. I have sifted through the lot to bring you only that I found were outstanding in their functionalities.

Without further ado, let’s dive in!

1. ProProfs Survey Maker – Best for easily creating & conducting NPS & CSAT surveys

ProProfs Survey Maker has been my go-to solution for survey creation for quite a while now. It’s a powerful alternative to SurveySparrow, packed with features that are both user-friendly and extensive.

If you prefer starting from scratch, ProProfs Survey Maker has a drag-and-drop editor that’s simple to use. You can build surveys exactly the way you want, adding your own elements as needed.

But what truly sets ProProfs Survey Maker apart is its adaptability. Whether you need a Net Promoter Score Survey, market research questions, or quizzes and polls, this platform makes it easy. It offers a massive library of over 100,000 pre-made questions, customizable themes, colors, logos, and branding options to make your surveys uniquely yours.

When your surveys are ready, you can effortlessly share them through email, social media, your website, or SMS. ProProfs Survey Maker also automatically generates polished reports and analyzable data so that you get more time to focus on the insights derived from your survey results.

This is pretty much everything that you could be looking for in a SurveySparrow alternative, and then some!

What you’ll like:

• A wide range of over 100 professionally crafted templates, ensuring a swift and effortless start to your survey projects
• Ready-to-use questions tailored to various survey types, saving you valuable time
• Easy customization options & consistent branding guidelines with personalized logos, colors, themes, and graphics
• Advanced reports and analytics to understand who took your surveys and when, etc., allowing for informed decision-making
• Smart triggers that pop up based on time elapsed, percentage of page scrolled, or just before users exit, ensuring optimal survey timing
• Strategically placed sidebar forms to gather unsolicited feedback at key touchpoints
• Integration with CRM and marketing automation software to follow up with your respondents easily

What you may not like:

• The templates could have been more refined to make them industry-specific
• The basic plan is limited to just one administrator

Pricing:

Starts at $19 per month. Unlimited surveys.

Watch: How to Create a Survey Using ProProfs Survey Maker

2. Qualaroo – Best for gathering contextual customer insights

Qualaroo is relatively new but a noteworthy survey tool for sure!

One of its standout features is the ability to show targeted surveys to the right audience in the right context and at the perfect time.

This feedback analytics software not only gives businesses valuable customer insights but also offers a user-friendly interface with robust features. These are essential for enhancing the customer experience and boosting conversions.

With years of research and optimization, Qualaroo has developed its proprietary feature, “Nudge,” which uses short, subtle popup questions to ask users about their experience while navigating the tool.  

This way, you can ask pertinent questions to your visitors at just the right moment and directly gather crucial insights as they navigate your website without being intrusive or overwhelming.

What you’ll like:

• Advanced targeting options, so you can zero in on the right audience
• Offers several question types like the Likert scale, dichotomous, rating scale, and more
• The ability to collect customer insights without disrupting their experience
• Exit intent surveys to gather feedback from leaving customers
• Powerful integrations with tools like Salesforce, HubSpot, Zapier, and MailChimp.

What you may not like:

• The reporting can be made more flexible in terms of sorting, filtering, and segmenting feedback
• There is no option for dark mode in the application

Pricing:

Starts at $69/month

Watch: How to Create a Customer Satisfaction Survey

3. Alchemer – Best for customer & employee feedback

Alchemer Survey, previously known as SurveyGizmo, is a potent and user-friendly alternative to SurveySparrow that excels at gathering valuable business insights.

This tool is incredibly adaptable – capable of crafting forms for both simple data collection and intricate market research surveys. Its flexibility stems from an array of features such as diverse question types, customization choices, logical branching, interactive quizzes, and more.

Alchemer sets itself apart by eliminating limits on surveys and responses. Unlike other platforms with extra charges for increased responses, Alchemer offers unlimited data collection without added costs.

As a plus point, there are numerous pre-built integrations that greatly enhance the overall survey experience for users.

What you’ll like:

• Easy-to-use visual editor that creates surveys, polls, and questionnaires in minutes
• 40+ question types, advanced question branching, and custom scripting to collect insights from customers and employees
• Multi-channel deployment options to get a 360-degree view of customer experience
• Open-text analysis, segmented reports, crosstab, conjoint analysis, and TURF reports
• Multiple integration APIs with some of the world’s most popular software platforms, like Microsoft Teams, HubSpot, Slack, etc.
• Automated and filterable survey response reports with easily interpretable graphic representations (tables and charts)

What you may not like:

• Cluttered tool navigation and UI
• Slow data import and merge operations

Pricing:

Starts at $55 per user per month

Watch: How to Choose the Best Survey Software

4. QuestionPro – Best for offline surveying

Packed with a wide range of questions and customizable templates, QuestionPro is a user-friendly alternative to SurveySparrow that you can use to conduct mass-scale customer surveys with ease.

You can easily modify these templates to fit your specific needs. Plus, QuestionPro offers various question types, including multiple-choice, rating scales, matrices, image choices, video selections, and more.

To reach a global audience, the tool employs multiple distribution channels such as email, SMS, web links, social media, QR codes, and embedded codes. You can even tap into QuestionPro’s panel services to connect with millions of respondents worldwide.

A notable bonus is the ability to conduct offline surveys, allowing data collection without an internet connection.

All things considered, with its impressive features and flexible pricing, QuestionPro is a versatile survey platform suitable for both small and large-scale companies.

What you’ll like:

• User-friendly interface and a large library of questions and templates to create surveys in minutes
• Customized URL, branding & themes to modify the look and feel of your surveys with your domain themes
• Option to collaborate with your team members and share surveys, reports, data, etc., and assign roles and permissions to your team members
• Real-time data analysis on a dashboard account as charts, graphs, summaries, cross-tabs, filters, and data trends

What you may not like:

• Additional cost for advanced features even with a paid plan
• Limited formatting options

Pricing:

Paid plans start at $99 per user per month.

5.  SoGolytics – Best for complete customer experience management

SoGolytics is a comprehensive customer experience management platform that enables the creation, distribution, and analysis of surveys in multiple languages on a single platform.

One part of the SoGolytics suite, SoGoSurvey, is a remarkable tool dedicated solely to creating surveys. It has features like unlimited surveys, readymade templates, branding, automated data export, and basic logic functions for data skipping, etc., to ensure your surveys are fast, efficient, and bring accurate results.

Sogolytics provides an end-to-end solution with advanced functionalities designed to engage participants, increase response rates, and analyze trends in the data. This empowers businesses to make informed decisions.

What you’ll like:

• User-friendly interface and customizable templates to create surveys efficiently
• Easy distribution of surveys through email, social media, and embedded links
• Real-time data visualization, customizable dashboards, and advanced analytics for insightful survey reports
• Secure and efficient data export, integration, and advanced security measures
• Omnichannel feedback collection, alerts, actions, and integration with other enterprise systems

What you may not like:

• Limited customization options compared to other survey software
• The initial learning curve is quite steep

Pricing:

Starts at $25/month.

6. JotForm – Best for payment forms

Jotform is a versatile and powerful tool for creating and managing customized surveys. It’s user-friendly, with a simple drag-and-drop interface that lets you easily choose different types of questions and set logical conditions.

What’s great is that Jotform lets you connect your surveys with over 100 other apps, like Google Analytics, Mailchimp, and PayPal, making your survey process even more efficient.

Plus, it comes with built-in tools for analyzing your data and presenting it in clear, visual reports.

Thanks to its straightforward interface, Jotform is a convenient choice for working on surveys on the go at all times!

What you’ll like:

• 800+ survey templates to choose from
• Surveys can be customized using logos, fonts, and colors to match your brand identity
• Easy integrations with apps like Adobe, Zoom, Hubspot, and more
• SSL data security to weed out spam responses or data leakage
• “Forms Analytics” feature that offers advanced data analysis to observe trends

What you won’t like:

• The tool is a little challenging to navigate
• Crashes frequently due to bugs

Pricing:

Starts at $34/month

7. SurveyLegend – Best for mobile-friendly surveys

SurveyLegend offers a plethora of features to create engaging and visually appealing surveys that are optimal for viewing on both desktops and mobile devices.

It has a drag-and-drop editor and a wide range of question types, including multiple-choice, open-ended, rating scales, and more.

Another standout feature is the real-time data analysis and reporting capabilities on customizable dashboards.

The tool’s versatility is a major benefit – it supports survey distribution via various channels, including email, social media, and embedded links. Plus, SurveyLegend collects offline data through its mobile app, enabling users to gather responses anywhere, even without an internet connection.

If you are looking for a survey tool for market research, customer feedback, or employee surveys, SurveyLegend can offer you the required comprehensive toolset to meet these needs.

What you’ll like:

• User-friendly interface with a drag-and-drop editor for easy survey creation
• Advanced analytics and reporting tools for real-time data analysis and insight generation
• Collaboration features allow teams to work together on survey creation and track changes
• Versatile distribution options via email, social media, embedded links, and offline data collection
• Data security and privacy measures, including SSL encryption and GDPR compliance, ensure data protection

What you may not like:

• Limited options when it comes to customizing the design and branding of surveys
• Users may find the UI a bit cluttered

Pricing:

Paid plans start at $15/month.

8. BlockSurvey – Best for secure, private survey forms

BlockSurvey is a privacy-focused survey tool that stands out for its unique features and commitment to data security.

One aspect that I appreciate about BlockSurvey is its emphasis on data privacy. It uses blockchain technology to encrypt and secure survey data to maintain respondents’ anonymity and confidentiality.

This feature is especially valuable when handling sensitive and personal information.

Another standout feature is the intuitive and visually appealing interface. The tool offers a drag-and-drop survey builder and various customizable survey question types and themes, allowing users to design engaging and branded surveys effortlessly. 

Unlike traditional survey tools, BlockSurvey ensures that individuals and organizations have complete control over their data. This helps mitigate the risk of data misuse or unauthorized access.

What you’ll like:

• Blockchain technology to secure survey data and ensure respondent anonymity and confidentiality
• Customizable survey design with a wide range of question types and themes for visually appealing surveys
• Real-time collaboration features that allow teams to work together on surveys, providing seamless feedback and version tracking
• Complete data ownership to empower users with complete control over their survey data & safeguard against unauthorized access
• Distribution options via secure methods such as email invites, embedded surveys, and shareable links

What you may not like:

• Steep learning curve for new users
• Limited integrations with other tools and platforms

Pricing:

Paid plans start at $15/month.

9. Formstack – Best for automated surveys

Formstack is a survey app quite similar to SurveySparrow. It offers plenty of features to create, manage, and analyze surveys and forms, including a drag-and-drop builder, pre-built templates, and a wide range of question types.

The tool also supports conditional logic, enabling dynamic and personalized survey experiences for participants.

The analytics and reporting features in Formstack are another standout aspect. It provides detailed information and real-time data visualization, making it easy to analyze survey responses and gather actionable insights.

What you’ll like:

• Intuitive drag-and-drop form builder for easy customization and creation of surveys and forms
• Vast selection of question types and support for conditional logic for personalized survey experiences
• Seamless integration with popular tools and platforms, automating workflows and syncing data
• Advanced survey workflows with features like respondent notifications, deadlines, and progress tracking
• Robust analytics and reporting capabilities, providing actionable insights and real-time data visualization

What you may not like:

• Limited customization options for form design templates
• Higher pricing plans may not be affordable for small businesses

Pricing:

Starts at $50/month.

10. SurveyPlanet – Best for free online surveys

Survey Planet is a user-friendly and accessible free alternative to SurveySparrow that I find highly beneficial for users.

One aspect that stands out about Survey Planet is its ease of use. The tool requires no technical expertise, making it accessible to all skill levels. Additionally, you get pre-built survey templates and questions to save your time and effort even further.

The tool also features robust reporting capabilities, providing users real-time data analysis and visualization. This data can then be exported in various formats, empowering users to gain valuable insights and make data-driven decisions.

Regarding limitations, it’s important to note that Survey Planet may have some restrictions on the number of responses and features available in the free version.

However, considering the benefits, it’s still a good option if you want a basic survey app without too many in-depth, complex features.

What you’ll like:

• Easy-to-use interface for effortless survey creation and management
• Diverse question types available, including multiple-choice, open-ended, and rating scales
• Simple sharing options via email, social media, and website embedding
• Advanced reporting capabilities with real-time data analysis and visualization
• Customizable survey templates to save time and personalize surveys for specific needs

What you may not like:

• Limited features in the free version
• Restrictions on the number of responses in the free version

Pricing:

Paid plan (Pro) starts at $20/month.

11. forms.app – best for AI form generator

If you’re looking for an alternative to SurveySparrow, forms.app is a powerful option to consider. It’s a user-friendly platform that lets you easily create forms, surveys, and quizzes even if you have no coding knowledge. The simple interface makes the process hassle-free, even if you’re new to creating these types of documents.

In addition, forms.app provides an AI form generator function that can assist you in creating forms and surveys more quickly. Just explain what you want to make, and the AI will handle everything else. It generates options automatically based on your question titles, saving you both time and effort.

It also provides over 4000 customizable templates that you can use to create professional-looking forms and surveys. 

You can share these documents in various ways, such as embedding them into websites, sharing them as a QR code, or publishing them on social media.

What you’ll like:

• Over 25 form field types
• Accessible forms and surveys  thanks to its mobile application
• Create an online store with the product basket
• Calculate the scores  of the quizzes with the calculator
• Various integrations, such as Mailchimp, Zapier, Slack
• No additional fee when accepting payments via PayPal and Stripe
• Avoid unnecessary questions thanks to conditional logic

What you may not like:

• Limited forms in its free plan
• No custom domain and subdomain features in the free plan

Pricing:

Paid plans start at $25/month.

What Is the Best SurveySparrow Alternative?

Choosing the right tool from this list may seem challenging since they all appear to be good options. However, it’s important to select a solution that aligns with your specific survey requirements, target audience, and other factors of importance.

Here are my top three recommendations:

Option 1 – ProProfs Survey Maker:

An online tool that allows you to create surveys for any purpose. Customize your surveys with various questions, templates, and themes. Match your brand, personalize them with branching logic, and obtain real-time analytics. It’s user-friendly, affordable, and scalable.

Option 2 – Qualaroo:

This survey widget lets you collect feedback from website visitors, assess your Net Promoter Score (NPS), gain insights into user behavior, and enhance the overall user experience. The surveys are concise and contextually displayed, ensuring greater participation and valuable insights without being intrusive.

Option 3 – QuestionPro:

QuestionPro is a powerful survey tool that offers a wide range of features. It allows you to create customized surveys, analyze data with advanced analytics, and enjoy user-friendly functionality for seamless survey management. This, too, is a reliable choice for gaining valuable insights and optimizing your survey processes but has some limitations in customization and pricing modules.

In my opinion, I would recommend ProProfs Survey Maker. It provides a user-friendly experience with a wide range of distinctive features, including survey filtering, multimedia capabilities, polls & sidebars, and survey scheduling, among others. This software prioritizes the user and has consistently delivered excellent results in collecting responses for any purpose.

Frequently Asked Questions

Is Survey Sparrow free?

No, Survey Sparrow is not entirely free, but it does have a free trial period and a free version with limited features.

What is Survey Sparrow software?

Survey Sparrow is a survey software that allows users to create, distribute, and collect feedback with a variety of question types and automation features.

What are the 4 types of survey methods?

The four types of survey methods are online surveys, mail surveys, phone surveys, and in-person surveys.

Is SurveyMonkey no longer free?

SurveyMonkey still offers a free plan but with limited features. They have also introduced paid subscription plans with custom features and analytics.