SurveyPlanet – an undoubtedly popular online survey software that offers a host of features like unlimited responses, pre-written surveys, customizable themes, in-app reports, and more.
However, it is not devoid of limitations, nor can it cater to all requirements now that the applications of surveys have become so diversified.
Irrespective of why you want to switch to a SurveyPlanet alternative, if you are here looking for a better option, I’ve got you covered.
As an expert in the field, I’ve taken it upon myself to compile a list of tools similar to SurveyPlanet just for you.
Whether you’re seeking powerful data analysis, engaging survey features, or user-friendly interfaces, this list has it all.
List of 10 Best SurveyPlanet Alternatives
Through my own experiences, extensive research on top review sites, and recommendations from peers, I’ve handpicked these alternatives that are guaranteed to meet your feedback needs.
1. ProProfs Survey Maker – Best for easily creating & conducting NPS & CSAT surveys
ProProfs Survey Maker impressed me the very first time I used it, and I haven’t changed my survey software ever since. It can be an extremely efficient alternative to SurveyPlanet due to its multifaceted, extensive features.
Right away in the survey creation panel, you’ll find a palate of 100+ professionally designed, customizable templates ready with pre-set questions, themes, and sharing options.
You can use them as is, customize the elements, or create a survey from scratch using the drag-and-drop editor.
Going beyond, I believe Survey Maker stands out the most due to its versatility and ease of use.
Whether you need a net promoter score (NPS) survey, a market research survey, or just an online questionnaire, the platform makes the entire process easy.
A well-stocked library of 100k+ ready-to-use questions, customizable themes, colors, logos, branding, new features after every development cycle, and an ever-ready support team – the tool offers it all.
Once the surveys are ready, you can share them directly via email, social media, website, or SMS.
As the final step, the tool automatically offers presentation-ready reports and analyzable data once your survey reports are in place with minimal manual handling or interference.
What you’ll like:
- A vast library of 100+ professionally designed templates for a quick start
- Ready-to-use questions for different survey types to save time in finding the right questions to ask
- Customization options to implement consistent branding guidelines with logo, colors, themes, and graphics
- Advanced reports and analytics to see who took your survey and when, how they answered, and more
- Integration with CRM and marketing automation software to follow up with your respondents easily
- Smart triggers to allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit
- Option to embed sidebar feedback forms at strategic points to capture unsolicited feedback
What you may not like:
- The templates could have been more refined to make them industry-specific
- The basic plan is limited to just one administrator
Pricing:
Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.
Watch: How to Create a Survey Using ProProfs Survey Maker
2. Qualaroo – Best for contextual customer insights
I tried Qualaroo shortly after it was launched, and from what I’ve seen, the functionalities of this tool far exceed that of a survey tool.
As it is mostly used as an in-app customer sentiment analysis tool, Qualaroo has developed its proprietary “Nudge”, a technology that allows you to ask pertinent questions at the right time without being intrusive.
You can place it within iOS and android apps, webpages, and web browsers and use it as an excellent avenue to garner key insights from customers directly as they browse through your website.
Another key advantage of this platform is its ability to display targeted surveys to the appropriate audience at the right time and in the relevant context.
This feedback analytics software not only provides businesses with valuable insights into their customers, but also offers a user-friendly interface and robust features that are essential for any organization looking to enhance customer experience and increase conversions.
What you’ll like:
- Advanced targeting options so that you can zero in on the right audience
- Offers several question types like the Likert scale, dichotomous, rating scale, and more
- The ability to collect customer insights without disrupting their experience
- Exit intent surveys to gather feedback from leaving customers
- Powerful integrations with tools like Salesforce, HubSpot, Zapier, and MailChimp.
What you may not like:
- The reporting can be made more flexible in terms of sorting, filtering, and segmenting feedback
- There is no option for light and dark modes in the application
Pricing:
Free plan available. Paid plan starts at $19.99/100 responses/month
Watch: How to Create a Customer Satisfaction Survey
3. SurveyMonkey – Best for AI-powered market research
Having used SurveyMonkey extensively, I can confidently vouch for it as one of the most reliable survey tools available.
It caters to a wide array of survey requirements, such as market research, customer satisfaction, employee engagement, or education purposes.
What sets SurveyMonkey apart is AI friendly surveys that conveniently creates questions in just minutes.
It has a library of various question types like multiple choice, rating scale, matrix, and open-ended that you can effortlessly design surveys tailored to your needs. Not to mention, the tool offers a rich library of pre-made templates for diverse topics, making survey creation even more convenient.
SurveyMonkey features a robust analytics section, enabling you to access real-time results on the dashboard or export them as PDF, Excel, or CSV files.
This comprehensive suite of features empowers you to capture valuable insights from your target audience and propel your business forward.
What you’ll like:
- The ability to share surveys via custom links, QR code, email, social media, or website embedding
- You can include complex question branching logic in surveys
- Easily personalize surveys by adding your own logos and images
- Randomizing questions can help reduce the question order bias
- Users can get started quickly by using pre-built survey templates
What you may not like:
- Some users have reported problems with the SurveyMonkey mobile app, such as crashes and difficulty logging in.
- Although SurveyMonkey offers a variety of question types, some advanced or specialized question formats may not be available.
Pricing:
Starts at $25/ user/month. 50,000 responses per year.
4. Typeform – Best for people-friendly, interactive surveys
Typeform has secured its position as one of the top survey tools in my list, and it’s no surprise why.
The best thing about Typeform is its ability to not only gather more data from customers but to also gather better quality data through the art of asking the right questions, extracting deeper insights.
Employing a conversational format, Typeform surveys have a way of engaging respondents on a whole new level. This, in turn, leads to higher completion rates and more thoughtful answers.
I was also able to personalize the appearance of my surveys, making them visually appealing and relevant. This not only enhanced the user experience but also improved the quality of the data collected.
Typeform’s analytical tools were invaluable in deciphering the survey data, allowing me to identify hidden trends and patterns that may have otherwise gone unnoticed.
What you’ll like:
- Supports multiple ways of survey sharing, whether by sending surveys by email, landing page, or a survey link to anyone interested.
- Intuitive and easy to get up and running without using codes.
- Easy to create clean and professional-looking surveys without much hard work on formatting.
- Proactive customer service to help resolve user issues almost immediately
What you may not like:
- The cost can become an issue for smaller organizations
- The survey maker’s one-question-at-a-time setup can be a limiting factor because sometimes it makes sense to ask some questions together on a single screen.
Pricing:
Paid plans start at $25/month.
5. Alchemer Survey – Best for customer & employee feedback
I have used Alchemer and found it an effective alternative to SurveyPlanet due to its vast functionalities, user-friendly interface, and versatility.
The tool has a high degree of customization and allows you to create forms suitable for both simple data collection and intricate market research surveys.
With a wide range of question types, customization options, logic branching, and interactive quizzes and assessments, you can design surveys according to your specific requirements.
Alchemer also offers a wealth of pre-built integrations that greatly enhance the survey experience. These integrations streamline the process and allow for seamless data integration and analysis.
What you’ll like:
- Easy-to-use visual editor to create surveys, polls, and questionnaires in minutes
- 40+ question types, advanced question branching, and custom scripting to collect insights from customers and employees
- Multi-channel deployment options to get a 360-degree view of customer experience
- Includes open-text analysis, segmented reports, crosstab, conjoint analysis, and TURF reports
- Multiple integration APIs with some of the world’s most popular software platforms, like Microsoft Teams, HubSpot, Slack, etc.
- Automated and easily filterable reports consisting of tables and charts on survey responses.
What you may not like:
- Cluttered tool navigation and UI
- Slow data import and merge operations
Pricing:
Starts at $55/user/month
Watch: How to Choose the Best Survey Software
6. SurveyLegend – Best for mobile-friendly, offline surveys
SurveyLegend has mostly stood out to me for its ability to create visually appealing surveys that look great on both desktops and mobile devices.
With its drag-and-drop editor and a variety of question types to choose from, such as multiple-choice, open-ended, and rating scales, I have the flexibility to customize my surveys to fully fit my specific needs.
SurveyLegend has real-time data analysis and reporting capabilities with custom dashboards that let you get a detailed view of the survey results right as they come in.
The versatility of SurveyLegend is also impressive. It supports survey distribution through various channels, including email, social media, and embedded links.
The biggest perk, however, is that I can collect offline data using the mobile app, allowing me to gather responses anywhere, even without an internet connection! This feature has come in handy many a time and is what I believe truly sets it apart.
What you’ll like:
- User-friendly interface with a drag-and-drop editor for easy survey creation
- Advanced analytics and reporting tools for real-time data analysis and insight generation
- Collaboration features allow teams to work together on survey creation and track changes
- Versatile distribution options via email, social media, embedded links, and offline data collection
- Data security and privacy measures, including SSL encryption and GDPR compliance, ensure data protection
What you may not like:
- Limited options when it comes to customizing the design and branding of surveys
- Users may find the UI a bit cluttered
Pricing:
Paid plans start at $15/month.
7. Jotform – Best for accepting payments
Jotform is a highly versatile and powerful survey tool that you can use to create and manage customized surveys. The best part is that it offers a drag-and-drop interface, making it incredibly user-friendly and intuitive.
With Jotform, you have the flexibility to select from a wide range of question types and set logical conditions. This enables you to create surveys that fit your specific needs and collect the data you require.
One of the standout features of Jotform is its seamless integration with over 100 different apps. This means you can easily connect your surveys with popular platforms like Google Analytics, Mailchimp, and PayPal. This integration streamlines your workflow and allows you to automate various processes.
Jotform also simplifies the process of data analysis with its built-in analytics dashboard and visual reports. You can gain valuable insights from your survey results and make informed decisions based on the data.
Additionally, Jotform offers the convenience of making changes and updates on the go. Whether you are working from your computer or mobile device, you have the flexibility to manage your surveys anytime and anywhere.
What you’ll like:
- 800+ survey templates to choose from
- Surveys can be customized using logos, fonts, and colors to match your brand identity
- Easy integrations with apps like Adobe, Zoom, Hubspot, and more
- SSL data security to weed out spam responses or data leakage
- “Forms Analytics” feature that offers advanced data analysis to observe trends
What you won’t like:
- The tool is a little challenging to navigate
- Crashes frequently due to bugs
Pricing:
Starts at $34/month
8. SurveySparrow – Best for conversational surveys
SurveySparrow is a great SurveyPlanet alternative that stands out with its conversational interface. It makes survey-taking feel like a natural conversation, boosting response rates and keeping participants engaged.
With SurveySparrow, you have a wide range of question types and customization options to create surveys that suit your needs. The advanced survey logic and branching capabilities allow for personalized and tailored survey experiences.
The tool also offers real-time insights from surveys and integrates seamlessly with popular platforms like Salesforce and HubSpot, simplifying data syncing and automating tasks for a smoother workflow.
What you’ll like:
- Conversational surveys that engage respondents naturally and minimize survey fatigue
- Advanced survey logic and branching to personalize surveys based on previous answers given
- Seamless Integrations with popular applications like Salesforce and HubSpot for streamlined workflows
- Access to valuable insights through intuitive dashboards and trend analysis through real-time reporting and analytics
- Offline survey capability that allows users to collect feedback anywhere, even without an internet connection
What you may not like:
- The drag and drop question box functionality can be somewhat buggy and might not align correctly
- lacks advanced email marketing features, making it difficult to send reminders or segment audiences easily
Pricing:
Custom pricing available on request
9. Zoho Survey – Best for versatility
Zoho Survey is a versatile, simple tool that empowers businesses to gather mass insights in a way that’s both straightforward and professional.
Zoho Survey offers a wide range of customizable, ready-made survey templates that you can use as they are. Or, you can create your survey forms with any question you deem suited to your objective.
You can add various question types like multiple choice, rating scales, matrices, and open-text responses, and make your surveys more engaging and tailored to your audience by incorporating logic, branching, piping, and scoring.
Whether for gauging customer satisfaction, gathering feedback, conducting research, or managing HR tasks, this platform has got you covered.
As a part of the Zoho suite, you also get a robust collection of over 40 applications to boost productivity and collaboration.
What you’ll like:
- Ability to create surveys easily with drag and drop, logic, and preview features
- 200+ templates for various types of surveys that you can edit or create your own
- Integrates with Zoho CRM to help you manage and analyze the data you collect from your surveys.
- Strong spam protection with CAPTCHA and IP blocking features to save your surveys from spam and bots
- Option to translate the surveys into multiple languages, allowing for a wider reach
What you may not like:
- Survey themes and layouts lack advanced features
- The reporting feature is a bit complicated to use
Pricing:
Paid plans start at $7.23/month
10. Qualtrics XM – Best for improved customer experience
Last but not least, there’s Qualtrics. A popular and powerful competitor to SurveyMonkey, Qualtrics has a free plan that supports 500 responses per survey. No credit card required, no time limit on the plan either.
You can have only three active surveys at any given time, but there is no limit on the number of surveys you can create.
In my experience, Qualtrics works best to build surveys to gain insights into customers, employees, brands, products, and market research.
There are 50+ survey templates designed by industry experts, though you can start from scratch as well. These templates include NPS, customer satisfaction surveys (CSAT), in-store and online purchase feedback, and event surveys.
Overall, Qualtrics is versatile, has a wide range of use cases, and is suitable for businesses of all sizes.
What you’ll like:
- Easy-to-use interface with drag-and-drop functionality and pre-configured surveys
- 360-degree solution for customer professionals that covers feedback collection, analysis, action planning, and reporting
- Text analysis tools that use artificial intelligence and natural language processing to extract insights from open-ended responses
- Contact management system to automatically segment, target, and follow up with your respondents
- Seamless integrations with popular platforms such as Salesforce, Marketo, Slack, Tableau, and more
What you may not like:
- The UI could be more simplified for a better user experience
- The software may be difficult to navigate if you are new to it
Pricing:
Starts from $1500/year
What Is the Best SurveyPlanet Alternative?
Finding the right survey tool can be challenging when all the options seem promising. However, it is crucial to choose a robust solution that aligns with your specific survey requirements, target audience, and other essential factors.
Here are my top three recommendations from the list:
Option 1 – ProProfs Survey Maker: This online tool allows you to create customized surveys for any audience or purpose. It offers a wide range of question types, templates, and themes that can be tailored to match your brand. With features like branching logic and real-time analytics, you can personalize surveys and gain valuable insights. ProProfs Survey Maker is user-friendly, affordable, and scalable to meet your evolving needs.
Option 2 – Qualaroo: Designed as a survey widget, Qualaroo enables you to collect feedback from website visitors, measure Net Promoter Score (NPS), understand user behavior, and enhance the overall user experience. These surveys are concise and appear contextually, maximizing responses and providing valuable insights without being intrusive. Plus, you can target specific user groups and trigger surveys based on their actions.
Option 3 – Qualtrics XM: Widely used by large enterprises, academic institutions, and government agencies, Qualtrics is a comprehensive experience management platform. It offers extensive customization options, robust data analysis, and reporting capabilities, making it a powerful tool for decision-making and improving overall experiences. However, it should be noted that Qualtrics’ user interface may be challenging for beginners to navigate.
In my opinion, ProProfs Survey Maker would be the best choice. It is a user-centric tool with a user-friendly interface and a range of unique features such as survey filtering, multimedia capabilities, polls & sidebars, survey scheduling, and more. In addition to the essential survey functions, ProProfs Survey Maker has consistently provided excellent results for gathering responses for various purposes.
Frequently Asked Questions
What integrations does SurveyPlanet have?
SurveyPlanet has integrations with popular platforms such as Mailchimp, Google Sheets, and Slack, allowing you to seamlessly transfer survey responses and collaborate with other tools.
What’s similar to SurveyPlanet?
Some alternatives to SurveyPlanet include ProProfs Survey Maker, SurveyMonkey, Jotform, and Typeform. These platforms offer similar features for creating and conducting surveys.
Is Survey Planet secure?
Yes, SurveyPlanet takes security seriously. They use SSL encryption to protect data and offer password protection for surveys to ensure participant privacy.
Which is the most popular online free survey tool?
That would depend on individual preferences and requirements. Personally, I like ProProfs Survey Maker. It offers a range of features and customization options that make it a preferred choice for many survey creators.
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