Survey & Questionnaires Blogs

Popular Articles

Best Online Survey Tools
Best Online Survey Tools
Email Surveys Guide
Email Surveys Guide
Customer Satisfaction Survey Guide
Customer Satisfaction Survey Guide
Employee Satisfaction Surveys
Employee Satisfaction Surveys
How to Create a Survey Online in Just 8 Easy Steps
How to Create a Survey Online in Just 8 Easy Steps
What Is a Customer Satisfaction Score and How to Measure It
What Is a Customer Satisfaction Score and How to Measure It
Importance of Employee Satisfaction Survey: Top 9 Reasons Decoded
Importance of Employee Satisfaction Survey: Top 9 Reasons Decoded
User Experience Surveys: 10 Questions to Ask
User Experience Surveys: 10 Questions to Ask
How to Calculate NPS(Net Promoter Score)
How to Calculate NPS(Net Promoter Score)
100+ Customer Satisfaction Survey Questions to Ask in 2024

100+ Customer Satisfaction Survey Questions to Ask in 2024

To succeed in business, you need great products, top-notch services, and a focus on making customers happy. But success isn’t just about getting there; it’s about staying there. As markets and customers’ needs change, the businesses that keep up and keep improving are the ones that truly flourish. In this context, customer satisfaction survey can...
Close Ended Questions: A Complete Guide With Types & Examples

Close Ended Questions: A Complete Guide With Types & Examples

Close ended questions stand out as a powerful tool for gathering clear, concise data. They offer respondents straightforward options, making it easier to analyze and understand the collective voice of your audience. The questions in a close ended survey are direct, offering respondents a set of fixed answers. This simplicity is their strength, providing clear,...
How to Write Quantitative Research Questions: Types With Examples

How to Write Quantitative Research Questions: Types With Examples

Has it ever happened that you conducted a quantitative research study and found out the results you were expecting are quite different from the actual results? This could happen due to many factors like the unpredictable nature of respondents, errors in calculation, research bias, etc. However, your quantitative research usually does not provide reliable results...
20 Effective Strategies to Increase Customer Retention in 2024

20 Effective Strategies to Increase Customer Retention in 2024

Looking to implement customer retention strategies? Read this guide. Have you ever wondered why there is no increase in your overall business revenue despite frequently acquiring new customers? This may be due to the fact that your old customers are not coming back to buy your products or services. Modern-day businesses primarily focus on attracting...
What Are Employee Pulse Surveys: A Detailed Guide with Examples + Tips

What Are Employee Pulse Surveys: A Detailed Guide with Examples + Tips

Yearly surveys can be valuable, but sometimes, you need a quicker way to gauge employee sentiments. Enter pulse surveys – short and frequent surveys designed to keep your finger on the pulse (no pun intended!) of your employees’ experience. These bite-sized surveys provide timely and relevant feedback, allowing you to identify issues, track trends, and...
Multiple Choice Questions : With Types and Examples

Multiple Choice Questions : With Types and Examples

Whether it is choosing your next holiday destination or an ice cream flavor, making a choice is sometimes the most difficult thing in life. However, if there is anything that can make such decisions easier, it is a list of options. Well, multiple-choice questions are about that! A well-framed multiple-choice question survey follows a structured format,...
How to Write Qualitative Research Questions: Types & Examples

How to Write Qualitative Research Questions: Types & Examples

Qualitative research questions focus on depth and quality, exploring the “why and how” behind decisions, without relying on statistical tools. Unlike quantitative research, which aims to collect tangible, measurable data from a broader demographic, qualitative analysis involves smaller, focused datasets, identifying patterns for insights. The information collected by qualitative surveys can vary from text to...
10 Best Customer Satisfaction Metrics In 2024

10 Best Customer Satisfaction Metrics In 2024

It’s essential to understand which customer satisfaction metrics are worth considering and what potential they hold. Stats suggest that: 67% of consumers stated good customer experience as the top reason for coming back to business. (ICSC) 1 in 3 customers agreed that they will pay more if they receive a higher level of customer service....
16+ Best Mobile In-App Feedback Tools (Free+Paid) for 2024

16+ Best Mobile In-App Feedback Tools (Free+Paid) for 2024

In-app feedback tools help businesses to collect real-time customer feedback, which is essential for a thriving business strategy. It helps determine what are the best and worst features of their products, and where they should direct their business efforts. In-App feedback mechanisms are convenient, which allow users to share their concerns without disrupting their mobile...
Qualitative vs Quantitative data: Difference, Methods & Analysis

Qualitative vs Quantitative data: Difference, Methods & Analysis

“Qualitative vs. quantitative data: Which one is better?” “What is the difference between the two?” “Which type of data will give the best result for my research?” These are the questions that come to mind whenever you undertake a research project.  Especially when you are involved in the data science or statistics field, it becomes...