11 Best Mobile Survey Software (Free+Paid) for 2024

A  user-friendly mobile survey software allows your respondents to access surveys from all locations under all circumstances.

On the flip side, if you are using a software that runs just as smoothly on a phone screen, boom! You have pretty much unlocked a superpower. You can now send as many surveys to as many people as you want from anywhere, at any time, and receive responses back.

However, finding a good mobile survey software among the sheer number of survey tools can indeed be daunting.

To save you the effort of proverbially finding a needle in the haystack (or shall we say…tool stack!), I have compiled a list of the top mobile-responsive online survey software I have come across – either through personal experience, reviews, or peer recommendations.

But first, let’s glance at the best of what these tools have to offer and their respective prices here:

List of the Top 11 Mobile Survey Software in 2024

1. ProProfs Survey Maker – Best for comprehensive survey experience

I discovered ProProfs Survey Maker a while ago, and it has been my go-to mobile survey software ever since. With over 50,000 surveys under its belt, it boasts expert-designed templates, customization options, and seamless integration with third-party CRM applications like Salesforce and Zendesk.

ProProfs Survey Maker stands out from other mobile survey software for its branching logic, which prompts in-depth responses from participants and allows me to personalize surveys with my brand’s colors and logo. Adding scoring and branching logic to questions helps me gather in-depth responses from participants.

Its real-time data collection capabilities and location-based features make it easier to reach audiences from anywhere.

With over 4 million respondents, it’s clear the software excels for its extensive survey experience, customization options, and security measures for data protection.

If you are looking for an all-encompassing survey tool that works flawlessly, irrespective of your device, I trust ProProfs Survey Maker will prove to be an irreplaceable aid in your arsenal!

What you’ll like:

• A vast library of 100+ professionally designed templates for a quick start
• Ready-to-use questions for different survey types to save time in finding the right questions to ask
• Customization options to implement consistent branding guidelines with logo, colors, themes, and graphics
• Advanced reports and analytics to see who took your survey and when, how they answered, and more
• Integration with CRM and marketing automation software to follow up with your respondents easily
• Smart triggers to allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit
• Option to embed sidebar feedback forms at strategic points to capture unsolicited feedback

What you may not like:

• The templates could have been more refined to make them industry-specific
• The basic plan is limited to just one administrator

Pricing:

Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.

Watch: How to Create a Survey Using ProProfs Survey Maker

2. Qualaroo – Best for in-app feedback

Image source: Qualaroo

Qualaroo is particularly valuable for in-app feedback, allowing businesses to gather insights from their mobile app users.

With its user-friendly interface and customizable survey options, I can easily create and deploy surveys directly within the app, capturing real-time feedback and understanding user preferences and behaviors.

Apart from its exceptional in-app feedback capabilities, Qualaroo offers other relevant features for mobile surveys.

These include non-intrusive feedback gathering through Nudge, advanced targeting options, such as device and location targeting, and the ability to integrate with third-party analytics tools, enhancing the analysis of survey data and providing deeper insights.

Summing it up, if you are searching for a powerful mobile survey software that excels in providing contextual in-app feedback, Qualaroo is for you.

What you’ll like:

• Advanced targeting options, so you can zero in on the right audience
• Offers several question types like the Likert scale, dichotomous, rating scale, and more
• The ability to collect customer insights without disrupting their experience
• Exit intent surveys to gather feedback from leaving customers
• Powerful integrations with tools like Salesforce, HubSpot, Zapier, and MailChimp.

What you may not like:

• The reporting can be made more flexible in terms of sorting, filtering, and segmenting feedback
• There is no option for dark mode in the application

Pricing:

Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.

3. SurveyMonkey – Best for AI-powered analytics

Image source: WPForms

With its user-friendly interface and robust features, SurveyMonkey stands out as a top choice for conducting surveys on mobile devices.

The tool excels in its AI-powered versatile surveys and analytics, allowing me to gather actionable insights from my survey data.

Its advanced analytics capabilities provide in-depth analysis and visualization of the survey results, enabling me to make informed decisions based on real-time data.

In addition to its powerful analytics, SurveyMonkey offers a range of other relevant features for mobile surveys. These include customizable survey templates, integration with popular apps like Microsoft Teams and Slack, and the ability to collect responses offline—all ensuring a seamless and efficient survey experience.

To elevate your mobile surveys, I highly recommend SurveyMonkey.

What You Will Like:

• An easy-to-use interface that allows for straightforward survey creation
• The ability to share surveys via custom links, QR codes, email, social media, or website embedding
• You can include complex question branching logic in surveys
• Easily personalize surveys by adding your own logos and images
• Randomizing questions can help reduce the question order bias
• Users can get started quickly by using pre-built survey templates

What You May Not Like:

• The free plan offers limited functionality, making it restrictive for most businesses
• Extensive features and customization might be overwhelming for new users

Pricing: 

SurveyMonkey offers a free plan for individuals with limited questions and responses. Paid options start at $25 per user/month.

4. Typeform – Best for engaging, conversational surveys

Image source: MoEngage

When it comes to top mobile survey tools, Typeform is a standout choice. Its user-friendly interface and unique features make it an excellent tool for creating engaging surveys on mobile devices.

One of the key strengths of Typeform is its conversational style, which fosters higher engagement and completion rates.

By presenting questions one at a time with visually appealing designs, Typeform creates an interactive and enjoyable survey experience for respondents.

A major advantage of Typeform is its dedicated mobile app. With the app, I can easily create and manage surveys on the go. The intuitive design allows for seamless customization of survey layouts and the collection of real-time responses.

The app seamlessly integrates with popular platforms like Slack and Google Sheets for efficient data management and analysis.

I’d highly recommend Typeform if you are looking for a user-friendly experience and engaging survey options.

What you’ll like:

• AI-powered surveys that require minimal inputs and manual handling
• Extensive question types and logical conditions for tailored and insightful surveys
• Seamless integrations with 100+ popular apps for enhanced functionality and data integration
• Built-in analytics dashboard and visually appealing reports for convenient data analysis
• Mobile-friendly platform with advanced security measures and automation capabilities for a seamless experience
• Supports multiple ways of survey sharing, whether by sending surveys by email, landing page, or a survey link to anyone interested

What you may not like:

• Glitches while submitting reports are known to occur at times
• The one-question-at-a-time setup can be a limiting factor in situations where cluster questions are required

Pricing:

Paid plans start at $25/month.

5. Qualtrics – Best for multiple survey types

Image source: Qualtrics

I recently came across Qualtrics, a top-notch mobile survey software that has truly impressed me. Its user-friendly interface and powerful features make it an excellent tool for conducting surveys on mobile devices.

Qualtrics stands out as the best tool for conducting multiple survey types and performing in-depth analysis.

Whether you need to gather customer feedback, conduct market research, or assess employee satisfaction, Qualtrics provides the flexibility and analytical capabilities to handle diverse survey needs.

With its dedicated mobile app, I can easily create and manage surveys on the go. The app offers a seamless experience with its intuitive design and robust features such as offline surveying, real-time response tracking, and integration with other platforms for efficient data management.

What you’ll like:

• Create customized surveys for market research with various question types to meet your specific needs.
• Apply advanced survey logic to collect precise data and ensure relevant responses from participants.
• Gain valuable insights by utilizing Qualtrics’ powerful analysis tools to uncover trends and patterns in your data.
• Seamlessly integrate Qualtrics with other business tools like Salesforce and Marketo for a more efficient workflow.
• Expand your market research knowledge and skills with access to a wide range of continuous learning resources, including eBooks and webinars.
• Receive prompt guidance and assistance from Qualtrics’ expert support team whenever you need help or have questions.

What you may not like:

• The UI could be more simplified for a better user experience
• The software may be difficult to navigate if you are new to it

Pricing:

Starts from $1500/year

6. Alchemer – Best for actionable insights

Image source: Alchemer

Alchemer is a great tool with robust analytics and reporting capabilities, and I can easily analyze survey responses, identify patterns, and make data-driven decisions to enhance future events.

Alchemer’s mobile surveys are designed to collect structured feedback in-app from your customers. You can target specific groups of customers and show surveys as part of the Ratings Prompt flow instead of the Feedback Form, using the latest versions of their SDK.

The tool boasts a wide range of question types, such as you can add questions in a variety of formats, including freeform questions, single select questions, multiple select questions, range questions, Net Promoter Score (NPS) questions, etc.

Its advanced branching logic allows me to create interactive and engaging surveys that capture the specific information I need, along with a variety of customization options, such as branding and design, to ensure that the surveys align with my surveys’ overall theme and branding.

What you’ll like:

• Easy-to-use visual editor to create surveys, polls, and questionnaires in minutes
• 40+ question types, advanced question branching, and custom scripting to collect insights from customers and employees
• Multi-channel deployment options to get a 360-degree view of customer experience
• Includes open-text analysis, segmented reports, crosstab, conjoint analysis, and TURF reports
• Multiple integration APIs with some of the world’s most popular software platforms, like Microsoft Teams, HubSpot, Slack, etc.
• Automated and easily filterable reports consisting of tables and charts on survey responses.

What you may not like:

• You need additional costs for sending more than 10,000 emails per month
• Slow data import and merge operations

Pricing:

Starts at $55/user/month

7. Sogolytics – Best for in-depth data collection

Image source: Zarca

In my experience, Sogolytics has proven to be an exceptional tool for conducting mobile surveys. Its user-friendly interface and seamless mobile optimization make creating and distributing surveys on any device a breeze.

When it comes to in-depth data collection, Sogolytics is unmatched. It allows you to gather comprehensive feedback from participants at any time and on any device.

With its mobile-ready surveys, you can reach your audience when it’s most convenient for them, resulting in higher response rates and more accurate data.

Aside from its impressive data collection capabilities, Sogolytics offers additional features that make it a standout choice for mobile surveys. Its simple design ensures a hassle-free survey creation process without the need for coding or technical wizardry.

The ability to preview surveys in mobile, tablet, and web view allows for thorough testing and ensures a seamless user experience across all devices.

What you’ll like:

• Ready-to-use survey templates
• Hundreds of integrations available to automate workflow
• Respondents can upload a file in their response
• Data management to organize and secure the data
• Latest global security compliances to protect the data

What you may not like:

• Fewer functionalities in the basic version
• Limited email templates

Pricing:

Basic plan starts from $25/month

8. Jotform – Best for highly customizable online forms

Image source: Jotform

Jotform’s user-friendly interface, seamless mobile optimization, and powerful features make it my top choice for conducting mobile surveys.

Jotform stands out from the competition because of its highly customizable online forms. With its drag-and-drop builder and extensive form customization options, Jotform allows me to create surveys that perfectly align with my brand and capture the data I need.

From changing fonts and colors to adding widgets and integrating with other apps, Jotform gives me the flexibility to design surveys that exceed expectations.

Beyond its customization capabilities, Jotform offers options for data collection anytime, anywhere, even without an internet connection.

Besides, Jotform’s powerful integrations with popular apps like Google Sheets and PayPal make streamlining survey data collection and payment processing easy.

What you’ll like:

• Versatile, tailored survey creation with a drag-and-drop interface, extensive question types, and logical conditions
• Seamless integrations with 100+ popular apps like Google Analytics, PayPal, Adobe, Zoom, Hubspot, and more
• Built-in Forms Analytics feature that offers advanced data analysis to observe trends and visual reports
• Mobile-friendly platform with advanced security measures and automation capabilities
• Surveys can be customized using logos, fonts, and colors to match your brand identity
• SSL data security to weed out spam responses or data leakage

What you won’t like:

• The tool has a steep learning curve and can be daunting to navigate as a beginner
• Some bugs and glitches can cause the app to crash frequently

Pricing:

Starts at $34/month

9. Google Forms – Best for simple and easy form creation

Image source: Google Forms

When it comes to mobile survey software, Google Forms is a standout tool that I highly recommend. Its simplicity and versatility make it perfect for conducting surveys on any device.

Google Forms is best known for its simple and easy form creation process. With a wide array of question types and the ability to customize the look and feel of the forms, it allows me to create surveys that fit my specific needs effortlessly.

In addition to its ease of use, Google Forms offers several features that make it an excellent choice for mobile surveys. Its responsive design ensures that surveys are easily accessible and can be filled out on any mobile device.

The real-time response tracking and integration with Google Sheets for deeper analysis are also invaluable tools for gathering and analyzing survey data.

What you’ll like:

• Templates that offer a variety of prebuilt form designs for different purposes, such as feedback, registration, quiz, order, and more
• Question formats that allow you to choose from different types of questions, such as multiple choice, short answer, checkboxes, linear scale, date, time, and more
• Conditional logic that enables you to show or hide questions based on the responses of the respondents
• Theme customizations that let you change the appearance of your forms by adding images, videos, logos, colors, and fonts
• Reporting and analytics to view responses in Google Sheets as charts, graphs, etc.

What you may not like:

• You will not be able to use the forms offline
• Limited design and customization options
• Can only be shared via a link

Pricing:

Free for anyone with a Google account

10. Zoho Surveys – Best for simple, intuitive survey creation

Image source: Zoho

When it comes to mobile survey software, Zoho stands out as an excellent tool that I highly recommend.

Zoho is best known for its simple and intuitive survey creation process. Whether I am on my mobile device or computer, Zoho’s mobile app allows me to create and launch surveys effortlessly.

The vibrant dashboard and customizable templates make the survey creation experience seamless and enjoyable.

In addition to its ease of use, Zoho offers the ability to collect responses quickly, access comprehensive reports on the go, and protect data, ensuring a smooth and secure surveying experience.

Zoho is my go-to mobile survey software for its simplicity, versatility, and powerful features. It has truly made the process of gathering valuable feedback through mobile surveys a breeze.

What you’ll like:

• Ability to create surveys easily with drag and drop, logic, and preview features
• 200+ templates for various types of surveys that you can edit or create your own
• Integrates with Zoho CRM to help you manage and analyze the data you collect from your surveys.
• Strong spam protection with CAPTCHA and IP blocking features to save your surveys from spam and bots
• Option to translate the surveys into multiple languages, allowing for a wider reach

What you may not like:

• Survey themes and layouts lack refinement
• The reporting feature is a bit complicated to use

Pricing:

Paid plans start at $25/month

11. Zonka Feedback – Best for Feedback & Experience Management

Zonka Feedback lets you run surveys and collect feedback on the go with its mobile survey capability. With this tool, you can run in-app surveys, responsive mobile surveys, offline surveys, and even QR code surveys.

You can also use the Android and iOS survey app to collect real-time feedback at physical locations, even without an internet connection, via smartphones. Apart from capturing feedback via mobile applications, the tool has various survey distribution channels including website, in-product, SMS, email, kiosks, offline, and many more.

With an effortlessly navigable interface and a plethora of customization options, Zonka enables seamless creation and deployment of surveys directly within your app. This facilitates the capture of real-time feedback, providing valuable insights into user preferences and behaviors.

What you’ll like:

• 100+ ready-to-use templates and 30+ question types including CSAT, CES, and NPS
• Easy WYSIWYG survey editor to create, customize, and distribute surveys
• Ease of embedding microsurveys into mobile applications
• Advanced reports with valuable insights to take instant actions
• Workflow automation and real-time alerts to close the feedback loop
• Seamless integration with CRM tools, help desk software, collaboration tools, and more

What you may not like:

They can add more question types and metrics to measure customer churn, customer retention rate, first response time, customer lifetime value, etc.

Pricing:

Zonka Feedback offers a 7-day free trial. Paid plans for offline surveys start at $15 per month and CX plans start at $49 per month.

Evaluation Criteria

The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:

1. User Reviews / Ratings: Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.
2. Essential Features & Functionality: The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.
3. Ease of Use: The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.
4. Customer Support: The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases – setting up, addressing concerns, and resolving operational issues.
5. Value for Money: Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money’s worth.
6. Personal Experience/Expert’s Opinion or Favorites: This part of the evaluation criteria draws insightful observations from the personal experience of the writer and the opinions of industry experts.

Which Is the Best Mobile Survey Software for You?

Selecting the right survey software from the numerous options available can be a challenging task. To make it easier for you, I have narrowed it down to three outstanding enterprise survey tools.

Please note that this selection does not undermine the value of other options; it simply highlights the cream of the crop.

Now, let’s take a look at the top three contenders:

ProProfs Survey Maker

With its drag-and-drop interface and pre-built survey templates, ProProfs Survey Maker allows users to create engaging and insightful surveys effortlessly. You can collect responses on the go, access detailed mobile reports for real-time insights, and use the powerful analytics dashboard to make data-driven decisions.

Typeform

Typeform is a popular mobile survey tool known for its interactive and engaging surveys. It allows you to create mobile-optimized surveys with ease. Embed multimedia, format questions creatively, and collect responses seamlessly on mobile devices.

Zoho

Zoho is a versatile mobile survey software that simplifies the survey creation process. It provides a user-friendly interface, customizable templates, and comprehensive mobile survey features. Collect responses quickly, access real-time reports, and ensure data security on the go.

But the choice lies entirely with you! These three tools are distinct in their features, each offering a unique set of perks. Depending on your specific requirements, you can choose the one that suits you best.

However, if you ask me, I’d ask you to choose ProProfs Survey Maker.

Compared to other event survey software like Typeform and Zoho Surveys, ProProfs Survey Maker takes a customer-first, data-driven approach to enhance event experiences. The tool excels in its user interface, advanced survey logic, and comprehensive reporting, making it the perfect solution for all your survey needs.

Frequently Asked Questions

What is a mobile-optimized survey?

A mobile-optimized survey is a survey specifically designed and formatted to be easily accessible and responsive on mobile devices such as smartphones and tablets. It ensures a seamless and user-friendly survey-taking experience on mobile platforms.

Why use mobile surveys?

Mobile surveys offer several benefits. They allow for higher response rates as people are more likely to have their mobile devices with them at all times. Mobile surveys also provide flexibility and convenience for respondents, allowing them to participate anytime and anywhere.

What devices work with mobile surveys?

Mobile surveys can be accessed and completed on a wide range of devices, including smartphones, tablets, and other mobile devices with internet connectivity.

Five advantages of using mobile-optimized surveys

• Five advantages of using mobile-optimized surveys include:
• Increased participation rates due to the widespread use of mobile devices
• Faster response times as surveys can be completed on-the-go
• Real-time data collection and analysis
• Improved user experience with responsive designs
• The ability to engage respondents with multimedia elements