9 Best Enterprise Survey Software (Free+Paid) for Advanced Data Processing

Enterprise survey tools should have comprehensive survey administration, collaboration tools, advanced reporting, data integration, and multi-platform compatibility. However, achieving scalability to handle large-scale surveys and data collection requirements within an enterprise setting is not easy.

That is why, I have done the legwork and compiled a list of my favorite 9 enterprise survey software solutions that will meet your survey administration, collaboration, and reporting needs flawlessly.

So, let’s explore these tools and find the perfect fit for your organization together, shall we?

But first, let’s have a brief glimpse into the tools we’ll be covering here:

List of the Top 9 Enterprise Survey Software

I have handpicked all the tools in this list based on my experience with them, peer recommendations, and reviews from trusted websites.

1. ProProfs Survey Maker – Best for comprehensive survey experience

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I’ve been consistently using ProProfs Survey Maker for a while now, and the tool truly stands out for its exceptional capabilities in conducting surveys.

ProProfs Survey Maker stands out because of its wide range of customizable templates and question types.

The ability to add scoring to questions adds an extra layer of depth to the data collected, allowing for comprehensive analysis.

But ProProfs Survey Maker doesn’t stop there. It also offers collaboration tools, allowing teams to work together and create surveys effortlessly..

Seamless data integration allows for easy syncing with other tools and platforms, streamlining your workflow. Because of its scalable nature, this tool can adapt to the growing needs of your organization.

ProProfs Survey Maker is a powerhouse enterprise survey software that delivers a comprehensive survey experience.

What you’ll like:

• A vast library of 100+ professionally designed templates for a quick start.
• Ready-to-use questions for different survey types to save time in finding the right questions to ask.
• Customization options to implement consistent branding guidelines with logo, colors, themes, and graphics.
• Advanced reports and analytics to see who took your survey and when, how they answered, and more.
• Integration with CRM and marketing automation software to follow up with your respondents easily.
• Smart triggers to allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit.
• Option to embed sidebar feedback forms at strategic points to capture unsolicited feedback.

What you may not like:

• The templates could have been more refined to make them industry-specific
• The basic plan is limited to just one administrator

Pricing:

Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.

Watch: How to Create a Survey Using ProProfs Survey Maker

2. Checkbox – Best for versatile survey options

Image source: Webflow

Checkbox Surveys is a powerful and easy-to-use enterprise survey software that has earned its place on my list of top nine.

With a no-code survey editor, dynamic user profiles, campaigns, and an analytics dashboard, I can customize a survey that meets my specific needs.

Plus, Checkbox Surveys offers other relevant features such as cloud-hosting, on-premise installation, and an affordable price range.

I appreciate Checkbox Surveys’ capability to integrate with other tools and platforms that streamline my workflow, such as REST API and Active Directory SSO.

What you’ll like:

• Advanced skip logic and branching for creating dynamic and personalized surveys.
• Robust survey management features, including scheduling, notifications, and reminders.
• Actionable insights with real-time reporting and analytics.
• Flexible survey design options with customizable themes and templates.
• Multi-channel distribution options, including web, email, SMS, and social media.
• Integration capabilities with other systems for seamless data transfer and analysis.

What you may not like:

• Static reports offer no analysis capabilities.
• Cumbersome user interface.

Pricing:

Starts at $800/year, billed once.

3. Survey Monkey – Best for robust surveys & data analysis

Image source: SurveyMonkey

When it comes to reliable and effective enterprise survey software, Survey Monkey has proven to be an exceptional tool for anonymous surveys.

Survey Monkey is particularly well-suited for versatile surveys and data analysis. Its extensive question library, advanced survey logic, and customizable templates allow me to create surveys tailored to my specific needs. The comprehensive reporting and analysis features provide valuable insights, making data interpretation a breeze.

In addition to its focus on anonymous surveys and data analysis, Survey Monkey offers other relevant features for enterprise surveys. These include multilingual surveys, seamless data integration, and collaboration tools that facilitate teamwork and streamline the survey creation process.

What you’ll like:

• Versatile question types, including multiple-choice, rating scales, and open-ended questions
• Extensive library of pre-made templates for quick and convenient survey design
• Real-time analytics providing instant insights on a user-friendly dashboard
• Convenient exporting options for data analysis and reporting in PDF, Excel, or CSV formats
• Robust survey distribution options, including email invitations, social media sharing, and website embedding
• Advanced survey logic and skip patterns for creating personalized and dynamic surveys

What you may not like:

• Some users have reported problems with the SurveyMonkey mobile app, such as crashes and difficulty logging in
• Although SurveyMonkey offers a variety of question types, some advanced or specialized question formats may not be available

Pricing:

Starts at $25/user/month. 50,000 responses per year.

4. Google Forms – Best for free surveys

Image source: Codelabs

Google Forms is a great tool for enterprise surveys because it is versatile and reliable. It is easy to use, works on all devices, and is free. You can easily create and distribute surveys to different platforms, making it simple to collect responses from participants.

With its easy-to-use features, I can effortlessly create and distribute surveys to gather feedback from respondents across various platforms. The ability to seamlessly adapt to different devices ensures that participants can conveniently access and complete surveys, enhancing response rates.

Apart from its compatibility and versatility, Google Forms provides a range of other relevant features for enterprise surveys. These include real-time data analysis, collaboration with team members, and the option to customize the look and feel of surveys. These features allow me to gain valuable insights, streamline teamwork, and maintain a consistent branding experience throughout the survey process.

What you’ll like:

• Templates that offer a variety of prebuilt form designs for different purposes, such as feedback, registration, quiz, order, and more
• Question formats that allow you to choose from different types of questions, such as multiple choice, short answer, checkboxes, linear scale, date, time, and more
• Conditional logic that enables you to show or hide questions based on the responses of the respondents
• Theme customizations that let you change the appearance of your forms by adding images, videos, logos, colors, and fonts
• Reporting and analytics to view responses in Google Sheets as charts, graphs, etc.

What you may not like:

• You will not be able to use the forms offline
• Limited design and customization options
• Can only be shared via a link

Pricing:

Free for anyone with a Google account

5. SurveySparrow – Best for highly customizable surveys

Image source: SurveySparrow

Introducing SurveySparrow – a remarkable enterprise survey software that I’ve discovered during my research. As I explored its features and capabilities, I was impressed by its potential to enhance the survey experience for businesses of all sizes.

SurveySparrow stands out as one of the best tools for enterprise surveys due to its versatility and compatibility across all devices.

With SurveySparrow, you can create and distribute surveys effortlessly, ensuring that participants can access and complete them conveniently, no matter what device they are using. 

Apart from its compatibility, SurveySparrow offers a range of other beneficial features that contribute to its effectiveness as an enterprise survey tool. For instance, it provides an executive dashboard for comprehensive data analysis, allowing you to gain valuable insights and make informed decisions.

What You Will Like:

• User-friendly interface with customizable and engaging survey options
• Rich analytics for gaining actionable insights
• Enables automation, offering recurring surveys that capture the mood of the employees continually
• Provides multi-channel sharing options for wider reach, such as via emails, links, SMS, QR-codes, social media, and email embed codes

What You May Not Like:

• There might be a learning curve for non-tech-savvy users due to multiple customization options
• More comprehensive features come only with higher pricing plans

Pricing:

Basic plan for individuals start at $19/month

6. SurveyPlanet – Best for free unlimited surveys

Image source: SurveyPlanet

SurveyPlanet has undoubtedly emerged as a brilliant tool for enterprise surveys.

The tool, along with the usual survey features, offers free, unlimited surveys. This makes it an ideal choice for enterprises looking to gather extensive feedback from customers, employees, or stakeholders without any limitations.

The ability to create an unlimited number of surveys ensures that you have the flexibility to collect data on multiple aspects of your business effortlessly.

In addition to its unlimited survey feature, Survey Planet boasts a range of other relevant tools that make it invaluable for enterprise surveys.

Its customizable themes and templates allow you to create visually appealing surveys that align with your brand. The responsive layout ensures that your surveys look great and function seamlessly on various devices, including mobile phones and tablets.

What you’ll like:

• Easy-to-use interface for effortless survey creation and management
• Diverse question types available, including multiple-choice, open-ended, and rating scales
• Simple sharing options via email, social media, and website embedding
• Advanced reporting capabilities with real-time data analysis and visualization
• Customizable survey templates to save time and personalize surveys for specific needs

What you may not like:

• Limited features in the free version
• Restrictions on the number of responses in the free version

Pricing:

Paid plan (Pro) starts at $20/month.

7. Zoho Survey – Best for simple, intuitive survey creation

Image source: Zoho

Zoho Survey is easily one of the top contenders when it comes to picking the best enterprise survey software. My personal experience with the tool made me realize that it is a powerful solution that delivers outstanding results.

The software’s intuitive and simple survey creation process is a standout feature. It enables you to create survey forms that align with your brand in just a few clicks. The drag-and-drop interface makes it easy to add questions, images, and videos, and even create custom themes.

Besides, Zoho Survey also offers functionality to customize your surveys with conditional logic and scoring and branching options. With a plethora of survey question types available, the tool enables you to gather precise and valuable feedback from stakeholders.

Zoho Survey proves to be a valuable tool for enterprises due to its features like multi-language support, in-depth reporting, and plug-and-play integrations.

If you are thinking of conducting enterprise surveys, Zoho Survey is definitely worth considering.

What you’ll like:

• Ability to create surveys easily with drag and drop, logic, and preview features
• 200+ templates for various types of surveys that you can edit or create your own
• Integrates with Zoho CRM to help you manage and analyze the data you collect from your surveys.
• Strong spam protection with CAPTCHA and IP blocking features to save your surveys from spam and bots
• Option to translate the surveys into multiple languages, allowing for a wider reach

What you may not like:

• Survey themes and layouts lack refinement
• The reporting feature is a bit complicated to use

Pricing:

Paid plans start at $25/month

8. Typeform – Best for engaging surveys

Image source: Typeform

Typeform has left a lasting impression on me as one of the best enterprise survey software options available. Its innovative approach to survey design and its array of features make it an exceptional choice for businesses seeking engaging and insightful surveys.

What truly sets Typeform apart is its ability to create conversational and interactive surveys. By employing a user-friendly interface and presenting questions one at a time, Typeform keeps respondents engaged throughout the survey process.

This approach leads to higher completion rates and more accurate data. Plus, its robust reporting and analytics tools provide valuable insights that drive data-based decision-making.

Besides, Typeform offers numerous features, such as seamless embedding options, easy integration with various apps, streamlined workflow, and more, that make it an excellent tool for enterprise surveys.

What you’ll like:

• AI-powered surveys that require minimal inputs and manual handling
• Extensive question types and logical conditions for tailored and insightful surveys
• Seamless integrations with 100+ popular apps for enhanced functionality and data integration
• Built-in analytics dashboard and visually appealing reports for convenient data analysis
• Mobile-friendly platform with advanced security measures and automation capabilities for a seamless experience
• Supports multiple ways of survey sharing, whether by sending surveys by email, landing page, or a survey link to anyone interested

What you may not like:

• Glitches while submitting reports are known to occur at times
• The one-question-at-a-time setup can be a limiting factor in situations where cluster questions are required

Pricing:

Paid plans start at $25/month.

9. QuestionPro – Best for advanced survey features

Image source: QuestionPro

QuestionPro provides a range of features and functionalities tailored to meet the needs of businesses of all sizes.

QuestionPro offers a range of features that make it a great choice for enterprise surveys, such as multilingual surveys, customizable branding options, and seamless Salesforce integration.

These features enable businesses to create surveys that reflect their unique brand identity and efficiently integrate survey data into their existing systems.

Overall, I find QuestionPro to be a comprehensive and user-friendly enterprise survey software that’s definitely worth considering for large-scale research projects.

What you’ll like:

• Versatile survey creation with advanced logic, branching, and skip capabilities
• Multilingual support in surveys, allowing users to expand the survey pool
• Robust data analysis for valuable insights
• Seamless data integration with popular platforms like Salesforce and Microsoft Dynamics
• Customized URL, branding, and themes to modify the look and feel of your surveys with your domain themes
• Team collaboration feature to share surveys, reports, data, etc., and assign roles and permissions to your team members
• Real-time data analysis on a dashboard account as charts, graphs, summaries, cross-tabs, filters, and data trends

What you may not like:

• Advanced features cost extra, even with a paid plan
• Limited customization and formatting options

Pricing:

Paid plans start at $99 per user per month.

Evaluation Criteria

The evaluation of products or tools chosen for this article follows an unbiased, systematic approach that ensures a fair, insightful, and well-rounded review. This method employs six key factors:

1. User Reviews / Ratings– Direct experiences from users, including ratings and feedback from reputable sites, provide a ground-level perspective. This feedback is critical in understanding overall satisfaction and potential problems.
2. Essential Features & Functionality: The value of a product is ascertained by its core features and overall functionality. Through an in-depth exploration of these aspects, the practical usefulness and effectiveness of the tools are carefully evaluated.
3. Ease of Use: The user-friendliness of a product or service is assessed, focusing on the design, interface, and navigation. This ensures a positive experience for users of all levels of expertise.
4. Customer Support: The quality of customer support is examined, taking into account its efficiency and how well it supports users in different phases – setting up, addressing concerns, and resolving operational issues.
5. Value for Money: Value for money is evaluated by comparing the quality, performance, and features. The goal is to help the reader understand whether they would be getting their money’s worth. 
6. Personal Experience/Expert’s Opinion or Favorites: This part of the evaluation criteria draws insightful observations from the personal experience of the writer and the opinions of industry experts

Which Is the Best Enterprise Survey Software for You?

Choosing the right survey software can be a daunting task, especially with so many options available. To simplify your decision-making process, I have narrowed down the choices to three exceptional enterprise survey tools.

Rest assured, this does not diminish the value of other options; we simply selected the cream of the crop.

Let’s see the top 3 contenders here:

Option A – ProProfs Survey Maker:

ProProfs Survey Maker is a user-friendly and customizable tool that enables businesses to create and distribute surveys at scale. Its drag-and-drop interface, pre-built survey templates, and powerful reporting features enable businesses to gain deep insights from their data and make data-driven decisions. For businesses looking for a cost-effective and easy-to-use enterprise survey software option, ProProfs Survey Maker is certainly worth considering.

Option B – Typeform:

Typeform brings bland surveys to life by incorporating a conversational element into the online questionnaire. Aside from changing the format of the question, the tool uses advanced conditional logic to display queries coherently and one by one. You also get the option to create survey forms with AI, even with the free plan. That’s definitely a perk, as you get stunning surveys with minimal effort.

Option 3 – Zoho Surveys:

Zoho Surveys offers a comprehensive survey creation platform with a focus on collaboration and data analysis. With its extensive range of question types, skip logic, and branding options, Zoho Surveys provides the flexibility to tailor surveys to specific event needs. It also offers advanced reporting and data visualizations to gain deep insights into survey responses.

The best choice is yet to be decided, though!

And the choice lies entirely with you! These three tools are distinct in their features, each offering a unique set of perks. Depending on your specific requirements, you can choose the one that suits you best.

However, if you ask me, I’d ask you to choose ProProfs Survey Maker.

Compared to other event survey software like Typeform and Zoho Surveys, ProProfs Survey Maker takes a customer-first, data-driven approach to enhance event experiences. The tool excels in its user interface, advanced survey logic, and comprehensive reporting, making it the perfect solution for all your survey needs.