Collecting contacts or capturing leads – forms still remain well-nigh unmatched whenever there’s a need for gathering information, and you know it. While these are some solid use cases indeed, why do you need to invest in the best online form builder for your business? Or, actually, why do you need a form builder at...

Customers are the lifeblood of any business, and it is their feedback and loyalty that shape strategies, products, and services – ultimately determining a company’s success and longevity. Customer feedback survey tools are essential in garnering insights that could propel your business forward, and as such, it is essential to choose one with utmost care....

NPS survey tools are on the lips of every budding entrepreneur and customer success manager. But is this metric still relevant?  The answer is Yes. With the best NPS survey tool, you can create and share your survey in minutes. Pre-designed templates allow you to ask the ideal NPS Survey question, “How likely are you...

Today we’re discussing the best 360 degree feedback tools in the market and why you need them in your business. 360 degree feedback is a process where a company collects feedback about employees via multiple sources, including colleagues, managers, supervisors, and even customers. The feedback is then channeled to assess their performance, identify their strengths...

Want to truly understand your customers? The first step is finding the right online survey tool.  But with so many options, choosing the best one for your needs can be challenging. I’ve been there and done that, which is why I’ve compiled a list of the top survey tools based on my experience. I’ll break...

In-app feedback tools help businesses to collect real-time customer feedback, which is essential for a thriving business strategy. It helps determine what are the best and worst features of their products, and where they should direct their business efforts. In-App feedback mechanisms are convenient, which allow users to share their concerns without disrupting their mobile...

Modern employees today are looking beyond just a 9-to-5 job. They are more passionate about their work than ever and want to find true meaning in what they do.  According to a study, disengaged American employees cost organizations around $450-550 billion each year. So, how do you ensure your employees are engaged at work and...