Recent Articles

What is a Web Survey: Definition, Types & Characteristics

Who can tell you what your customers want in the best manner possible? The answer is – Your customers! But how do you understand the needs, pain points, and requirements your customers have without undertaking time-consuming surveys, one-on-one interviews, and full-scale market research? All you need are free web surveys – an excellent tool to...
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How to Find Survey Participants & Respondents

There are over 7.8 billion people on this blue planet, and still finding your ideal survey respondents can be a huge challenge.  The people who take your survey are really important. In most cases, the right survey participants can bring the difference between a successful survey and a not-so-successful one. Now, modern entrepreneurs love to...
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What Is a Good Net Promoter Score?

Want to ensure a good Net Promoter Score for your business? Start by understanding the importance of personal recommendations in the decision-making process. Just as we turn to our friends and family for guidance when making life-changing decisions, customers rely on recommendations from others to decide whether to opt-in or opt-out of a brand. These...
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50+ NPS Survey Questions Examples for Every Scenario

Do you want to know what NPS survey questions you can ask your customers to measure their loyalty? Clearly, NPS is an excellent tool to gather data about customer experience with your brand and measure customer satisfaction. An NPS survey will provide insight into how likely your customers will recommend your brand to others.  An...
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40+ Mental Health Survey Questions With Templates

Depression, stress, anxiety, loneliness. These are the topics you must have heard on famous Ted Talks but together they are causing a pandemic that is far more fatal than any virus.  Mental health has long been a taboo in almost every country. Although businesses have responded with initiatives like mental health days, counseling, meditation apps,...
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15 Ways to Collect Customer Feedback and Make the Most of It

What is the one thing that helps you survive, sustain, and succeed in the long run?  Goes without saying – It is your undying commitment towards customers! Since customers have the power to make your brand or jeopardize its image, it’s crucial for you to continually mold your offerings to their needs and build experiences that...
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A Complete Guide to A/B Testing

Unsure of your target audience’s preferences and how to convert your company’s leads into sales? A/B testing can reveal what copy and messaging your audience responds best to. But besides copy, there are plenty of other trigger points A/B testing can uncover.  Landing pages, websites, and emails are popular content assets companies run A/B tests...
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What is Quantitative Data? Types, Examples & Analysis

‘Quantitative data’ can be understood as something that can be counted and measured. It is a simple concept that offers insight into the number of required variables. As a business, you have been using qualitative data for different purposes. Think of the time when you wished to know how many repeat customers you have or...
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How to Analyze Survey Data Like a Pro

You don’t have to be a data scientist in order to know how to analyze survey data. All you need to know are some impeccable methods that can get the job done.  Even a small survey shared with your audience can offer an overwhelming amount of data and leave your team feeling anxious. How do...
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Ratio Scale: Definition, Characteristics & Examples

While collecting data from various types of surveys and questionnaires, marketers often make use of 4 types of data measurement scales, namely: Nominal, Ordinal, Interval, and Ratio Scale.  Among all, the ratio scale adequately serves the purpose as it possesses all the qualities of other measurement scales (Nominal, Ordinal, and Interval scales). However, the classification...
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