Shivani Dubey

Author

Shivani Dubey

Author & Editor at ProProfs |

Shivani Dubey is a seasoned writer and editor specializing in Customer Experience Management. She covers customer feedback management, emerging UX and CX trends, transformative strategies, and experience design dos and don'ts. Shivani is passionate about helping businesses unlock insights to improve products, services, and overall customer experience.

Articles by Shivani Dubey

Last modified: September 3, 2024

75+ Fun Survey Questions to Create Engaging Surveys

Let’s face it, taking surveys often feels like doing a chore – something you want to get through quickly. But what if surveys were like cat videos – guaranteed to bring a smile?  That’s the power of fun survey questions! These types of survey questions unlock quirky truths about your audience, leave them wanting more,...
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Last modified: December 4, 2024

10 Best SurveyMonkey Alternatives & Competitors (Free+Paid) for 2024

If you are familiar with the concept of online surveying, chances are you are familiar with SurveyMonkey, too. Among all the tools used to capture feedback from customers, employees, or target markets, SurveyMonkey took off really well after its launch. However, SurveyMonkey has limitations, such as slow and unresponsive customer service, cluttered dashboards, etc., that...
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Last modified: September 3, 2024

70+ Mental Health Survey Questionnaire for Students

Juggling through the ups and downs of school and growing up can be a rollercoaster of emotions and experiences for students. Now, more than ever, understanding and supporting the mental health of our young learners is crucial. That’s where a mental health survey questionnaire for students comes into play. It’s a powerful tool designed to...
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Last modified: September 5, 2024

How To Write a Good Research Question: Guide with Definition, Tips & Examples

Research questions form the backbone of any study, guiding researchers in their search for knowledge and understanding. Framing relevant research questions is the first essential step for ensuring the research is effective and produces valuable insights. In this blog, we’ll explore what research questions are, tips for crafting them, and a variety of research question...
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Last modified: November 19, 2024

10 Best NPS Tools & Software + Guide for 2024

When it comes to understanding customer loyalty, nothing beats the simplicity and power of Net Promoter Score (NPS). It just takes one question to unveil a treasure trove of information. But for that, it’s absolutely crucial to find the right NPS software, which, admittedly, is not an easy task. This is why I have compiled...
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Last modified: August 30, 2024

360 Feedback Questions: The Roadmap to Enhanced Employee Performance

“Feedback is the breakfast of champions.” – Ken Blanchard How often have we pondered upon the path to becoming the best version of ourselves? As personal and professional landscapes transform, innovative feedback mechanisms unlock new possibilities for learning, skill development, and success.  When we want that same growth for an organization as a whole, feedback...
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