Jared Cornell

Author

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, Foundr, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn.

Articles by Jared Cornell

Last modified: December 20, 2024

What Are Membership Survey Questions? 20+ Ready-to-Use Questions

Building a vibrant membership community takes effort and real insight. It’s not just about busy events or high enrollment numbers—they don’t tell the full story. To connect with your members, you need to listen to their voices. That’s where effective membership survey questions come into play. A thoughtfully designed membership survey can tap into what...
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Last modified: December 11, 2024

10 Best Anonymous Feedback Tools (Free+Paid) for Genuine Employee Insights

If you’re here, it’s probably because you know how crucial honest feedback is, but let’s face it—getting your employees to open up can be tricky. That’s where an anonymous feedback tool comes in.  It removes the fear and hesitation that often hold people back, allowing them to speak freely without worrying about consequences. Anonymous feedback...
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Last modified: November 11, 2024

Top 10 Alchemer Alternatives to Consider in 2024 – ProProfs

Alchemer not hitting the mark? It’s time to find a better alternative! (I know, I know, easier said than done). Digging the internet for the perfect survey tool feels no less than finding a needle in a haystack, which is why, after countless hours researching and testing different platforms, I have created this list of...
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