This form features a number of basic questions about a store or place of business. This form begins by asking customers to note the time at which they visited, and provides a happy-face satisfaction scale to report their experience. It then asks customers whether they would recommend your company to their colleagues or friends and allows customers to provide additional written feedback.
This form can help business owners identify what is working and what is not working in their stores. Making the feedback form available on your website means that people can complete the form onsite or anytime following a visit. You will find it easier to monitor feedback, respond to feedback, and make changes based on feedback by collecting it in a web form.
You can embed this form on your website and make it available to customers after checkout or before they leave your store.
You can monitor all feedback on your ProProfs dashboard, and also set up email alerts to make sure you never miss feedback.
